For seasonal, outdoor Venues: If a Force Majeure Event results in the cancellation of all or part of a Concert Season, you shall be entitled to receive a prorated credit to be applied to the next Concert Season based on the number of concerts in the remainder of the Concert Season (which shall be the average number of Concerts per Concert Season based on the prior five Concert Seasons) less the number of Concerts in the Concert Season already performed (such amount, the Balance). One of the most striking features of Glen Helen Amphitheater is its Lawn section. Picking or collecting plants, rocks, sticks, insects, etc. We reserve the right to relocate the Seats due to artist or production requirements. is strictly prohibited. Glass containers IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE 1542, WHICH SAYS: A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR. , we will provide you with replacement tickets or refund you the price you paid for the original tickets, at our discretion. You and each of your guests and invitees, as well as any transferee of any tickets and their guests and invitees (collectively, Your Parties) shall comply with all applicable state, federal, and local laws, as well as all rules, regulations, guidelines and protocols established from time to time by LN and the Venue ("LN Protocols"), including, without limitation, the prohibition on reselling Tickets on Venue property, the prohibition on advertising Tickets for resale prior to the public on-sale date, and all health and safety protocols related to COVID-19 or other public health concerns. Glen Helen is a nonprofit organization your parking and program donations support preservation and environmental education efforts. . Please see our calendarfor events and pricing. Event date and time are subject to change. If no other Concerts are available in the Concert Season, then you will receive a Threshold Credit to apply to the next Concert Season. No checks accepted. Select Your Dates. Though we make every effort to protect this land and the natural springs and waterways within our 1000 acres, please remember that we are surrounded by commercial farms and private properties that may not utilize environmentally friendly practices. The arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to the extent permitted by law to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of this Agreement, including, but not limited to any claim that all or any part of this Agreement is void or voidable. Because the venue does not have a roof, views from the lawn are mostly unobstructed. You may not transfer or sell access to your account. Lawn chairs, tables, strollers, umbrellas, glass containers and coolers are among the prohibited items. "@type": "Question", It is reportedly the largest outdoor music venue in the United States. For more information, please go to our FAQ page 1099-K Form: Answer to Some Common Questions. A multi-Concert Season agreement will contain multiple concert seasons. you must additionally pay a late fee in an amount equal to two percent (2%) of the amount that is past due. , you will be entitled to receive replacement tickets to a mutually agreed upon Concert on the remaining schedule, subject to availability. Do not disturb or deface markers, monuments, statues, stones, trees, etc. Glen Helen Amphitheater Lawn Seats Features & Amenities One of the most striking features of Glen Helen Amphitheater is its Lawn section. You will be responsible for the confidentiality and use of your username and password, and for all activities (including purchases) that are conducted through your account. . Glen Helen is not responsible for personal property or personal injury during your visit. Glen Helen Amphitheater will be responsible for all payments and credits to you, you will solely hold Glen Helen Amphitheater responsible for such payment or credit and neither we nor any other person or organization will be liable therefor. "Threshold Credit" means an amount equal to the difference between the number of Concerts that occurred during the Concert Season and the Concert Threshold. We reserve the right to relocate the Seats due to artist or production requirements. "text": "General and VIP parking is on-site and can be reached from all entrances. The arbitration will be conducted by JAMS under its Streamlined Arbitration Rules and Procedures or, if applicable, its Comprehensive Arbitration Rules and Procedures, and any applicable supplemental rules. We will not be liable for any harm related to disclosure of your username or password or the use by anyone else of your username or password. By posting a ticket using the Advanced Services, you authorize us and Glen Helen Amphitheater, upon purchase of the ticket by another person through the Advanced Services, to cancel and invalidate your right to use or convey the ticket, and you acknowledge that the posted ticket will thereafter be invalid for entry to the applicable event by you or anyone other than the person who acquires that ticket via the Advanced Services (or any person lawfully receiving the ticket from such acquirer). In its first year, Tina Turner recorded a show here on her Whats Love? If fewer Concerts occur during the Concert Season, you will receive a Threshold Credit in an amount to be confirmed following the conclusion of the Concert Season. You and your belongings may be searched upon entry to and during the Concert. Without limiting the foregoing, you will not contact us or the Venue to seek a refund or exchange when that is prohibited hereunder or by our policies or those of the Venue, and you will not dispute or otherwise seek a "chargeback" from the company whose credit card you used to purchase tickets. Follow the exit signs to Glen Helen Amphitheater in the City of Devore. In no event will delivery charges or any other amounts be refunded. The Glen Helen Amphitheater (previously known as the San Manuel Amphitheater) is a 65,000-capacity amphitheater located in the hills of Glen Helen Regional Park in San Bernardino, California. You assume all risks, hazards, and dangers arising from or relating in any way to the risk of contracting COVID-19 or any other communicable disease or illness, or a bacteria, virus or other pathogen capable of causing a communicable disease or illness, whether occurring before, during, or after the event, however caused or contracted, and voluntarily waive all claims and potential claims against Ticketmaster, Live Nation, Event Providers, and their affiliated companies relating to such risks. Before we can pay you, we will need to collect your taxpayer information in accordance with applicable laws. LN Protocols may also include, without limitation, staggered arrival and departure times, temperature checks, virus testing, proof of vaccination, pre-sanitization requirements, physical distancing, masks/face coverings, special food & beverage service requirements, and requiring persons developing or exhibiting symptoms of illness to leave the Venue. All rights reserved. No animals, wild or domestic, should be released in Glen Helen. The number of tickets and VIP amenities per Concert which may be purchased against the Ticket Bank will be based on availability at the time of your request and any applicable artist or Venue restrictions. The arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to the extent permitted by law to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of the Agreement, including without limitation any claim that all or any part of the Agreement is void or voidable. Prices are also different. You agree that the event for which you purchase tickets is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the event. Weapons You must confirm your acceptance of our renewal offer within the period designated in the renewal offer. You may not use another users account without that users permission. and any other resale marketplace, provided that: If you post your non-box/suite/table/club seat tickets for sale in a resale marketplace, you must also post them for sale on TM+. RateYourSeats.com is not affiliated with Major League Baseball, the NBA, the NFL, the NHL, MLS, the NCAA or any of its members. We are not responsible for any delay causing you to arrive late or miss your event for any reason. If you are lost on the trail, please contact Ranger Smith. The Glen Helen Amphitheater is an amphitheater located in San Bernardino, CA. The Glen Helen Amphitheater holds up to 65,000 fans. Vandalism will be prosecuted to the fullest extent of the law. See Disclaimer. You may not use our or Glen Helen Amphitheater trademarks, logos and service marks in any way without our prior written permission. The "Last Updated" date above will tell you when these Terms were last revised. You may not assign or transfer this Agreement, whether voluntarily or by gift, bequest or operation of law, without our express written consent. Glen Helen Amphitheater reserves the right, without refund of any amount paid, to refuse admission to, or eject, any person whose conduct management deems disorderly, who uses vulgar or abusive language or who fails to comply with Glen Helen Amphitheater rules. If our actions result in you missing your event, we will not be liable for more than your total purchase price. If you do not purchase tickets during the specified time period, your exclusive rights to the Seats will expire. Independent guide linking to ticket resale marketplace. In each case, without limiting any of our other rights or remedies, we will have the right to resell the tickets. The failure of either you or us to comply with these Terms, other than the payment of Fees, due to a. will not be deemed a breach of this Agreement. Occasionally, we receive incorrect billing or credit card account information for a ticket order that can delay processing and delivery. A ticket is not redeemable for cash. The following are the terms of use (Terms) that govern your use of the Account Manager website (the Site), which features advanced ticketing transaction technologies and services (collectively referred to as Advanced Services). Throughout the Term, you will have the right to use your Ticket Credit to purchase tickets to Concerts at the Venue. Without limiting the generality of the foregoing, you will not contact us to seek a refund or exchange from us when we are prohibited from providing one by its clients, and you will not dispute or otherwise seek a chargeback from the company whose credit card you used to purchase tickets from the Site. However, if your dispute is regarding the re-sale of a ticket for any event located in Illinois, then these Terms will be governed and construed in accordance with the laws of Illinois, without regard to conflict or choice of law rules, and you consent to personal jurisdiction, and agree to bring all actions, exclusively in Chicago, Illinois. To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to: Live Nation Entertainment, Inc., 9348 Civic Center Drive, Beverly Hills, CA 90210, Attn: Legal. By continuing to use this Site after that date, you agree to the changes. You will be required to register for an account to use the Site. Such fees are not refundable under any circumstances. We may take legal action that we feel is appropriate. All guests are subject to bag searches. Took 3 hours for the line of cars behind our tailgate hang out to move a single inch, then it went pretty quick, so prob depends where you end up parked. Glen Helen is a private nature preserve, open to the public from dawn to dusk, 365 days a year. If you notify us of your intent to terminate the Agreement without cause or if we terminate the Agreement due to your breach (each, Your Termination), you must pay us the Termination Fee set forth below and we will be released from all further obligations and liabilities to you under the Agreement. You will also recieve a monthly Whats On Guide to your email! These are in place for your safety and to provide the best possible experience for all patrons attending concerts. Live Nation Marketing, Inc. Fee means the amount due for a specific package as indicated on your Invoice. Jason Aldean: Highway Desperado Tour with Mitchell Tenpenny, Corey Kent & Dee Jay Silver. all Glen Helen visitors must abide by the following guidelines: Trail Hours & Hours of Operation Trails are open from dawn to dusk. "Opt-Out Per Concert Price" means the per-Concert price set forth on your Invoice. You will still be bound by your obligations under these Terms. Subject to availability and artist approval, you may have the right to purchase additional tickets to each Concert included in your package at the Venue. Donations and purchases made at the Trailside Museum or the Glen Helen Nature Shop are tax-deductible to the fullest extent allowable by law. You will immediately notify us in writing if you discover any unauthorized use of your account or other account-related security breach. Any renewal will be subject to the same terms and conditions offered to other purchasers at that time. Sections 1-3 are known as the Orchestra. The Outdoor Education Center is closed to the public. Formerly known as the the San Manuel Amphitheater the Glen Helen Amphitheater can hold up to 65,000 people, making it the largest outdoor music venue in the United States! { You will have the exclusive right to receive one (1) ticket per Seat and any applicable VIP amenities, as stated on your Invoice, at all Concerts at the Venue during the Concert Season. We will not be liable for travel or any other expenses that you or anyone else incurs in connection with a canceled or postponed event. WE DO NOT GUARANTEE THAT THE SITE WILL ALWAYS BE SAFE, SECURE OR ERROR-FREE OR THAT THE SITE WILL ALWAYS FUNCTION WITHOUT DISRUPTIONS, DELAYS OR IMPERFECTIONS. [1] WE PROVIDE THE SITE AND THE CONTENT TO YOU AS IS AND AS AVAILABLE. Use tab to navigate through the menu items. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Ticket Bank means a deposit of funds in an amount designated on the Invoice to use toward the purchase of Concert tickets and certain VIP amenities. You bear all risks of inclement weather. You are responsible for complying with all applicable ticket resale laws, rules and regulations when listing your tickets on any resale platform owned or controlled by us. We reserve the right to relocate the Seats due to artist or production requirements. If interested, you may become a steward of the Glen by joining the Guardian's of the Glen program or other stewardship opportunities, visit our Volunteerism page and program calendarfor more information. "@type": "Answer", If you purchased any Additional Tickets for Concerts included in your Agreement, these will be subject to cancellation as part of Your Termination. We strongly encourage you to become familiar with the terms of use and practices of any linked website. 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